Shipping & Returns
Got our coffee and it's not what you're expecting?
Are you stuck with it? No! We want our freshly roasted beans to become a standard in your home and help facilitate a strategic awakening for you! The Same way we do for all of our walk-in patrons.
If your order is not what you expected, simply reach out to us at firstname.lastname@example.org for return and replacement instructions.
(Please be sure to include your name, number, and order confirmation number in your message)
Chocolaté Coffee is committed to delivering the best taste to our coffee lovers that are not close enough to visit us in purpose so rest assure that we will do our best to make sure you are satisfied with our product. In the case that you are not, we will respond to your email within 24hrs and our customer care manager will be able to provide a solution just for you. We pride our selves in our coffee products and understand that not every situation is the same, this is the reason why we made sure to taylor our policies for our customers instead of a general return policy.